Non-admin users bulk issue importation (Data Center)

This section provides a method for importing issues in bulk without requiring administrative credentials.

There are scenarios where a bulk issue import method proves convenient, such as importing user feedback from various platforms in a single operation. Unfortunately, the method provided by Atlassian does not allow users to import Multi-Level Cascading Select field data. That’s why we have created our custom import, placed next to the Jira CSV Import method in the Jira import wizard section (System → External System Import).

This solution addresses the issue for administrators who have access to the System section. However, the challenge persists for non-admin users who need a method to perform this type of import.

To resolve this, we have developed a REST endpoint that, with a few inputs enables any user to carry out the bulk import.

Required tools

Visual Studio Code
Visual Studio Code extension: REST Client

Procedure:

Create an HTTP file.
Open it with Visual Studio Code.
Paste the following code, making sure to update:
1. Your credentials: username, password and base URL.
2. The IDs relative to the project where the issues will be created, the issue type and the MLCS field (projectID, issueTypeID, MLCSfield).
3. The names of the options for each issue.

@projectID = "10000"
@issueTypeID = "10003"
@MLCSfield = "customfield_10400"
@BaseURL = http://localhost:8081
POST {{BaseURL}}/rest/api/2/issue/bulk
Authorization: Basic andrea.pedrollo 1234
content-type: application/json

{
  "issueUpdates": [
    {
      "fields": {
        "project":
        {
          "id": {{projectID}}
        },
        "summary": "No REST for the Wicked.",
        "description": "Creating of an issue using IDs for projects and issue types using the REST API",
        "issuetype": {
          "id": {{issueTypeID}}
        },
        {{MLCSfield}}: [
          {
            "value": "1"
          },
          {
            "value": "1.1"
          },
          {
            "value": "1.1.1"
          }
        ]
      }
    },
    {
      "update": {},
      "fields": {
        "project":
        {
          "id": {{projectID}}
        },
        "summary": "No REST for the Wicked.",
        "description": "Creating of an issue using IDs for projects and issue types using the REST API",
        "issuetype": {
          "id": {{issueTypeID}}
        },
        {{MLCSfield}}: [
          {
            "value": "2"
          },
          {
            "value": "2.1"
          }
        ]
      }
    },
    {
      "update": {},
      "fields": {
        "project":
        {
          "id": {{projectID}}
        },
        "summary": "No REST for the Wicked.",
        "description": "Creating of an issue using IDs for projects and issue types using the REST API",
        "issuetype": {
          "id": {{issueTypeID}}
        },
        {{MLCSfield}}: [
          {
            "value": "3"
          },
          {
            "value": "3.1"
          }
        ]
      }
    }
  ]
}

Click on “Send request”.

This request will create 3 issues containing a Multi-Level Cascading Select field with different selections on each issue. You can add as many issues as you like by adding them to the payload, nested inside issueUpdates.