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In Jira Cloud, when a custom field is added to a workflow transition screen, the value is shown as text and not a fixed drop down. This behavior also occurs when creating or editing a subtask.

This happens with any custom field.

image-20240805-155136.png

In Jira Server and Jira Data Center, this behaviour is not seen and you can change your selection as intended.

image-20240805-155145.png

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