Issue search by custom fields difference

OVERVIEW

The search tool allows users to add fields with specific values to refine their search criteria, but it works differently between Server / Data Center and Cloud versions. In this article, we will show the differences in the basic search and the JQL search.

BASIC SEARCH

Jira Server / Data Center

In Jira Server / Data Center instance, when you add a field to filter your search, you are given the choice of the available options as a dropdown.

Server / Data Center basic search.

Jira Cloud

In the Cloud version, the field shows a text area where you can insert a JSON value to replicate the selections of your field.

Cloud basic search.

JQL SEARCH

Jira Server / Data Center

In Jira Server and Jira Data Center, the JQL search for custom fields works by inserting the name of the custom field and the options that we are looking for.

Jira Cloud

In Jira Cloud, on the other hand, the advanced search requires you to pass a JSON value to work on custom fields.